The service department is excellent!
I have been going there for 5 years. I started taking my Range Rover there and Mik Kelley gave my amazing Service. They also gave me a loaner XF that I puchased in 2016, yesterday while dropping off the XF they gave me the new Range Rover. The cycle continues, and as long as the wife is happy I love it.
The car buying experience at Jaguar Annapolis was by far the best I have ever had. As a long time buyer of german cars, I was skeptical Jaguar Annapolis could beat the customer service those brands are known for. I was pleasantly surprised. Salesman Frank Elizondo was fantastic. He explained everything thoroughly and I never once felt pressured. Sales Manager Doug Carson was great as well. Honestly, every person I interacted with here was friendly, knowledgeable and honest. I look forward to bringing my new car here for service and continuing to experience their wonderful customer service.
General manager has the best people skills in the business.
XE drives smooth and hugs the road.
Excellent customer service. Needed an oil change on my SVR right before an out of town trip and the service manager Mike personally accommodated us.
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