Exceptional service by Service Rep John Monias. The vehicle was fully serviced and exterior wash but inside not vacuumed. I still highly recommend dealership.
Very fufilled. Thanks to my sales agent KT
The service department is excellent!
I have been going there for 5 years. I started taking my Range Rover there and Mik Kelley gave my amazing Service. They also gave me a loaner XF that I puchased in 2016, yesterday while dropping off the XF they gave me the new Range Rover. The cycle continues, and as long as the wife is happy I love it.
The car buying experience at Jaguar Annapolis was by far the best I have ever had. As a long time buyer of german cars, I was skeptical Jaguar Annapolis could beat the customer service those brands are known for. I was pleasantly surprised. Salesman Frank Elizondo was fantastic. He explained everything thoroughly and I never once felt pressured. Sales Manager Doug Carson was great as well. Honestly, every person I interacted with here was friendly, knowledgeable and honest. I look forward to bringing my new car here for service and continuing to experience their wonderful customer service.
General manager has the best people skills in the business.
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