I have always had fast excellent service every time I take my car to Annapolis Jaguar.Matt Moylan in the service department is awesome, he always promptly returns phone messages and makes a vist to the service department (which at most dealerships is typically not a pleasant experience) a pleasant experience. Matt was with another customer today when I arrived for my appointment and one of the other guys in service promptly said he would help get me checked in and start my paperwork until Matt was available which I thought was very professional and showed great teamwork. All of the staff including the sales, management and greeter are very helpful and add to an overall positive experience. I would highly recommend Annapolis Jaguar sales and service. Sincerely, Andy Kertesz
Excellent customer service from Griff. We've been in and out of this dealership, comparing cars and making decisions, and never once did we feel pressured or hurried. The experience of test-driving, negotiating and buying our new vehicle was easy; the dealership offers beverages and snacks; and we've always felt welcome and appreciated. Thanks to Griff for all his help!
Best of the best car buying experience Robert Carter is the best
I recently purchased a 2011 Nissan Altima. I was greeted by a friendly sales person named Darrin Griffin AKA Griff. Mr. Griffin was very knowledgeable and affable. I explained to him my reason for purchasing a new vehicle and some of my concerns. I plan on working with Uber shortly) There was a discrepancy regarding the availability of a warranty. Mr. Griffin expeditiously resolved the issue and had me in and out of the building in a very short period of time. I would definitely recommend Jaguar Land Rover of Annapolis since my experience was very pleasurable. Griff would receive five stars.
Helpful and knowledgeable when car shopping
The purchase of a new car was successful after a slight glitch. I highly commend Darrin Griffin and staff for a job well done and I left a VERY satisfied customer. The car is amazing and totally ME!!!
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