JR greeted us as soon as we walked in. He took his time listening to the issues and assured us that the issue would be taken care. JR is extremely personable and professional. He had our loaner ready for us in a timely manner and our Discovery was spotless when we picked it up the next day. I would recommend Annapolis Jaguar Land Rover for services, ask for JR.
Great customer service!
Absolutely a thrill on how I was received and was given the opportunity to ask questions without being made to feel intimidated. Work was performed in a very timely fashion and work order explained thoroughly to my satisfaction.